FAQ

If you are wondering about our pest control products and services here at Cairns Pest Control Services, the Frequently Asked Questions answered below may help.

If your questions remains unresolved, please don't hesitate to contact us by email or phone.

General FAQ

  1. Is it safe?

    Pesticides used by Cairns Pest Control are registered with the relevant authorities and have been tested using the LD50 testing system. No products used by our Technicians have been deemed dangerous to family or pets. No side effects have been reported. Therefore there is no need to vacate family or pets, except under extremely rare conditions. These situations are approached in a different manner. The Technician will establish if there are matters of concern and you will be directed to a course of action.

    The chemicals and baits we use are specially selected for their safe use in the home. Our Technicians have in-depth knowledge of all our products and carefully assess the situations in which sprays and baits are used. Safety for health and environment is all part of our "Reduced-Risk Pesticide Program".

  2. I'm pregnant. What about baby and me?

    There is no risk to pregnant women and their unborn children. The reason for wanting to vacate the building for a short time would most likely be due to a reaction with unfamiliar smells more than chemical smells as such. Any unpleasantness is not a health issue. Some people simply react differently. For example, some pregnant woman cannot bear to refuel the car because of the petrol fumes.

  3. Will my pets be safe?

    No harm will come to your pets - cats, dogs, birds, fish, or otherwise. Simply let our Technician know if you have fish or birds, then just follow his instructions to keep them safe.

  4. Will our children be safe?

    Yes, your children and infants will be safe. Our Technician will advise you about proper aeration and any other issues he may find on initial arrival.

  5. I'm allergic to many products. Do I need to leave the premises?

    The answer is 'no' in most cases. However, if you'd feel more comfortable being out of the building during treatment, there is no reason to delay your return shortly afterward.

  6. How long will treatment take? What's involved?

    Our Technician will determine the requirements on initial inspection. There are no set rules. Each service follows its own course of action. How long a treatment takes depends on various factors, many of them unpredictable. An estimate only can be given. Access to all sectors of the building is essential.

  7. How do I know if I have Termites?

    Building owners generally become aware of Termites only when they locate damage. Repairing damage is expensive, whereas early detection is a minor expense. The best option is to arrange for an annual Termite inspection by our accredited QBCC licensed Technicians.

  8. Are there any guarantees?

    Yes, free service periods are included with the largest part of our services. Inspections and reports have a complete set of terms and conditions that apply to them alone.

  9. How much will it cost and what services are involved?

    Once you've had a full discussion about your pest control needs with our sales staff, prices can then be equated and a formal quote provided to you. A description of the actions proposed by Cairns Pest Control will also be conveyed to you.

  10. Do I need to empty the cupboards?

    Most times, no. Our sales person will advise if your cupboards need to be emptied. The Technician may instruct you to move some items for access or safety.

  11. What chemicals are used?

    Cairns Pest Control uses environmentally-friendly products registered for their intended purpose and declared safe around people and pets. Our "Reduced-Risk Pesticide Program" is founded on using only the pest control products that meet our standards of safety.

  12. Can I purchase products to do my own pest control?

    Cairns Pest Control does not sell pest control products. And we don't recommend retail pest control products from your local hardware store. The use of pesticides that are not strictly monitored is a risk to you, your family and the environment.

About Termites

  1. How do I know if I have Termites?

    Your best option is to contact Cairns Pest Control Services. We can arrange for a Termite inspection of your premises by one of our fully accredited QBCC-licensed Technicians.

  2. Will the chemicals harm my family or pets?

    Registered termiticides pose no significant hazard to humans, pets or the environment when applied according to label directions. These termiticides are tested extensively for adverse effects on health before entering the market. Testing is done not only by the manufacturer but also through independent evaluation by Australian regulatory authorities. In addition, most of the newer liquid products have essentially no odour.

Termite True or False

  1. In Australia, Termites are only found in the south.

    False: There are more than 2300 species of Termites of which about 350 occur in Australia. And of these, about 12 damage sound timber.

  2. Termites must serve some purpose; they can't simply be agents of destruction.

    True: Termites are one of nature's great recyclers. They provide a valuable service breaking down dead wood into soil.

  3. When forests are levelled and trees are removed to make way for development, Termites are destroyed or removed also.

    False: Most Termites nest in the ground just beneath the surface. Whent heir food supply is destroyed by development, Termite colonies seek new food sources... logically, the timber used in newly built homes at the same site.

  4. Termites will even attack a brick or block house on a concrete slab floor.

    True: Most homes in Australia have timber frames. Termites don't give up easily. Any flaw or crack in the concrete can be exploited. Block homes are vulnerable because Termites can gain access to timber parts of the structure through the blocks.

  5. Myth: I have a lot of black ants, therefore, I will have no Termites.

    False: Black or green ants will not stop Termite activity. Termites have soldiers to protect their nest, galleries or workings.

  6. Termites will leave my house alone if I leave timber in my yard.

    False: Timber in your yard will attract Termites to your house. Termites forage for their next food source long before the first supply runs out - up to two years in advance. Leaving timber and tree stumps in your yard is definitely not recommended.

  7. My house is safe because it's made from hardwood.

    False: All destructive species of Termites eat hardwoods. They eat ALL timber. The Termite genus Nasutitermes, in particular, is known for causing extensive hardwood damage but does not eat pines.

  8. Despite the house being built with Termimesh or other control measures installed during construction, I still think I should get a Termite inspection before buying it.

    True: The house is far from safe. Termites can, and do, penetrate any chemical and physical barriers. Regular Termite inspections are your only safeguard for breaches to any installed barrier.

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